service marketing

So much of what restaurant owner’s focus on with their marketing is bringing in customers or reminding them to come back.  Millions of dollars are being spent on advertising campaigns, loyalty programs, and restaurant promotions.

But what if those millions were spent on training their restaurant staff on how to give better service?  Or developing their managers in to better leaders?  Or buying better ingredients?

What if a restaurant’s service and food was so great that their customers would never think to go anywhere else?

What if their service and food was so great that it left such an indelible impression on their customers that they would never have to be reminded to come back?

What if their service and food was so great that their customers raved about it to their friends and were painfully aware when a competitor fell short?

How much money would the restaurant have to spend on advertising and promotions then?

I make a call Service Marketing!  A world where restaurants stop trying to compete with the noise found in traditional advertising and create an experience that ensured they would be the talk of the town.  One where restaurants compete for a customers business where it matters most.  In their dining room using their food and their service to create real buzz.

Post a Comment

Your email is never shared. Required fields are marked *

*
*

  • Facebook
  • LinkedIn
  • Twitter